FEATURES

Intuitive features that
help you sell more

We use advanced chat solutions to help you convert visitors in to customers or to please the existing ones.

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It's easy to get started

Within a few hours you can stop loosing customers.

Easy Setup

Within minutes our live chat system can be up and running on any website, regardless of the platform you use or your business model.

Jump in or just watch

You have your own user name and password to login in to the chat system to keep an eye on your website traffic and what we chat.

Ticket Support

Every enquiry can also be transformed in to a ticket which you can sort after the live chat session has ended.

Monitor website
visitors in real time

With 24/7 Live Chat, you can monitor the traffic on your website in real-time, see which pages your visitors are viewing, where they are coming from, and even see what they are typing in the chat window before the message is actually sent. This gives our team enough time to properly route the enquiry.

View what our staff is discussing with your website visitors in real time

With 24/7 Live Chat, you can monitor the traffic on your website in real-time, see which pages your visitors are viewing, where they are coming from, and even see what they are typing in the chat window before the message is actually sent. This gives our team enough time to properly route the enquiry.

KEY FEATURES

Top features included in the live chat system

Below are just some of the features of the live chat system we use

Secure Encryption

All our live chats are secured using
128-bit encryption keys

Door bell

We have sound notifications for anything, even when a visitor enters the website

Geo IP Tracking

Based on the IP address of your visitors, you can check their estimate location

Aliases

We can assign an alias to any website visitor for easier future refference

Departments

Based on your subscription you can have different number of departments

File Transfer

Visitors can send our agents different types of files using the chat windows

Unlimited Chats History

It's very easy to check on all the conversations we had with your visitors

Detailed Reporting

Check on your website traffic or our staff performances with our detailed reports

FAQs

Our system can be used to develope a FAQs section on your website

Customers prefer to message

Your customers have spoken loud and clear. Messaging is their channel of choice — and you need to be where your customers are, when they need you the most.

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