Cookies Policy

1. Introduction

Welcome to 24/7 Live Chat ("we", "our", "us"). This Cookies Policy explains how we use cookies and similar tracking technologies on our live chat platform ("Platform"). By using our Platform, you agree to the use of cookies as described in this policy. If you do not agree with our use of cookies, please adjust your browser settings accordingly or refrain from using our Platform.

2. What Are Cookies?

Cookies are small text files that are placed on your device by websites you visit. They help websites remember your preferences and improve your browsing experience. Cookies can be temporary (session cookies) or persistent (stored on your device for a set period).

3. Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our Platform. They enable you to navigate the Platform and use its features, such as accessing secure areas. Without these cookies, the Platform cannot function properly.

• Performance Cookies: These cookies collect information about how you use our Platform, such as which pages you visit and any errors you encounter. This information helps us improve the functionality and performance of our Platform.

• Functionality Cookies: These cookies allow our Platform to remember your preferences and choices, such as your username or language settings, to provide a more personalised experience.

• Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

4. How We Use Cookies

• To Improve Your Experience: We use cookies to enhance your experience on our Platform by remembering your preferences and providing you with tailored content.

• To Analyse Performance: Performance cookies help us analyse how visitors interact with our Platform, allowing us to make improvements and enhance user experience.

• To Deliver Relevant Advertising: Targeting cookies enable us to deliver advertisements that are more relevant to your interests and to measure the effectiveness of our advertising efforts.

5. Third-Party Cookies

Our Platform may also use cookies from third-party service providers. These cookies may be used for various purposes, including analytics, advertising, and social media integration. We do not control these third-party cookies, and their use is subject to the privacy policies of the respective third parties.

6. Managing Cookies

You can manage and control cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please refer to your browser's help documentation for instructions on how to do this.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be posted on our website, and your continued use of the Platform constitutes your acceptance of the updated Cookies Policy.

8. Contact Us

If you have any questions or concerns about this Cookies Policy, please contact us at:

24/7 Live Chat
Borderless Ltd
128 High Street
Herne Bay
Kent, CT6 5JY
United Kingdom
Email: info@247livechat.co.uk